FAQ

Are Infrared Saunas Difficult to Assemble?

No, they are very user friendly. They snap together very easily with a male and female bracket system, and they do not require any special plumbing, venting or tools. The only tool required is a screwdriver to secure the cover on the roof. Assembly may take 20-60 minutes.

Can I Put my Sauna Outside?

Sahara Valley cannot be used outdoors apart from the outdoor range, because the elements (rain and snow) will cause damage to the wood and the electronics located in the roof of the sauna. Sahara Valley will not honour the warranty if the sauna has been outside, unless it is the outdoor range.

Do I Need Special Electrical Wiring?

All Sahara Valley can be plugged straight into your normal 240 volt UK outlet.

How Do I Clean My Sauna?

Infrared saunas require minimal maintenance. Before using your Sauna for the first time, clean the inside of the sauna with a damp cloth. Use towels on the bench and on the floor to absorb perspiration during your sauna session. Always take the towels out when you are done with your session to create and keep a fresh environment in your sauna. Air out the sauna often by keeping the door and the vents open when the sauna is not in use. To clean perspiration stains, use a mild liquid soap with warm water. Best when applied with a scrub brush. Scratches and difficult stains can be removed by using a fine grade of sand paper over the affected area. Inspect benches regularly for any required maintenance.

How do I install my Sauna when it arrives?

For detailed information on installation refer to the Installation and Instruction Manual. This manual will be included with your new Sauna. You can also call us and we will assist you. Installation is very easy and can usually be completed within 20-60 minutes. The only tool you will need is a screwdriver to secure the cover on the roof. We have a special bracket system so all our panels snap together very easily.

How do I Pay or my Sauna?

You can pay for your Sahara Valley sauna with a credit or debit card. Alternatively, we accept payments via PayPal or Google Checkouts.

How is my sauna shipped?

Your Sahara Valley is shipped in 2 or 3 individually packaged boxes. The first box contains the front and rear panels, box two contains the left and right side panels and the third box contains the roof panel, bottom panel, bench heater panel and bench panel. In addition, the accessory package includes the installation manual, CD/DVD manual, oxygen ionizer and miscellaneous screws.

How Long Should I Stay in my Sauna? What is the Appropriate Temperature?

This is usually individualized. Always consult with your doctor if you have health issues or concerns. As with any form of exercise, it is important to build up tolerance. You can begin your sauna session with 15-20 minutes per day, three times a week. Once conditioned, gradually increase the length of your session by 15 minute intervals. The effective temperature range is between 115F-130F. These are tolerable temperatures resulting in a more comfortable, relaxing session that will allow you to enjoy more time in your sauna. Stay hydrated...drink water during your sauna session.

What is the Difference between Carbon Heaters and Ceramic Tubes?

Carbon infrared heat is the latest in sauna therapy technology. The major benefits of carbon infrared heat comes from the material itself as well as the infrared heat that is emitted. Infrared heat is a dry heat that focuses its energy on the object and does not heat the air. This is why it is effective at lower temperatures. Carbon is a modern composite that is renowned for its ability to conduct heat. Studies have shown that it can be up to 98% effective at turning energy into infrared heat resulting in lower maintenance costs. The carbon panels are flat and spread out over a large surface area. The entire surface area is heated producing an evenly distributed heat. Metal and ceramic rods need to concentrate the heat in a small area so they must run at a higher temperature to disperse and maintain the desired heat level. The concentrated heat can cause burns when it comes into contact with the skin. Carbon panels, although hot, are safe to touch. The ceramic tubes do not surround the entire surface area of the sauna making it less efficient in heating the object. In addition, they have hot spots, certain areas of your sauna will have sufficient infrared heat while others have none.

What type of wood do you use?

Sahara Valley offers our customers two types of quality woods to choose from in their infrared saunas. Both cedar and hemlock are available and are the most popular woods used to manufacture infrared saunas. We have found that half of our customers prefer Canadian/Alaskan hemlock and half prefer Canadian red cedar. People base their decisions on the following criteria: the price difference and the colour of the wood. Some people feel the aromatic cedar smell reminds them of a traditional sauna. A small percentage of people have allergic reactions to cedar oil and prefer the non-allergenic hemlock.

Hemlock Wood Saunas

Wood comes from the Canadian/Alaskan hemlock tree (Pine Family).
Light coloured wood
Slight natural wood aroma
Lower in price
Non-allergenic
Non-toxic

Hemlock is a light wood, blonde in colour, making it perfect for any decor. It adds a touch of class to the room. Hemlock is a soft wood used by many sauna companies. It is an excellent wood for people with allergies. Hemlock wood is a little denser than cedar making it heavier than cedar. As an example, a cedar sauna that weighs 400 pounds would weigh 450 pounds in hemlock.

Cedar Wood Saunas

Wood comes from the Canadian red cedar tree.
Darker coloured wood
Natural cedar aroma
Cedar oil may cause allergic reaction in a small percentage of sensitive people
Non-toxic

Canadian red cedar is darker in colour which adds elegance to your home decor. It is renowned for its aromatic features as well as its ability to withstand climate changes and moisture. Cedar resists cracking and splitting caused by the heating up and cooling down in the sauna. The cedar oil is a natural anti-fungal and anti-bacterial property of the cedar wood.

Where can a sauna be installed in the home?

Your beautiful Sahara Valley Sauna can be placed in various locations within your home or business. Due to the nature of the infrared heat you do not have to worry about moisture problems that are created by a conventional steam sauna. While selecting the perfect location for your sauna you want to consider a location that is dry and level. You will also want to make sure you have the correct electrical outlet for your model of sauna. For safety, the best location is between the wall of the sauna and the wall with the outlet. The most popular locations for your sauna are in the basement of your home, exercise/recreation area, an enclosed patio, or even in your master bedroom or bathroom. Many empty-nester people are also creating special serenity rooms in their spare bedroom.

Will there be a substantial increase in my electric bill each month?

No, infrared saunas are very energy efficient. If you use your sauna 5 days a week for 30 mins per day it will only add about £2.50-£5.00 to your monthly electric bill.

What is a Digital Color therapy system?

Medical arena has been applying colored lights for medical treatment for quite some time, e.g., new born babies,sallowness, jaundice, broken bones, bruises and tumescence are treated with colored lights which many countries have widely utilized for beauty care treatments. A combination of optics, healthy, beauty care and high technology, the Color Therapy Light system is indeed the most up-to-date colored lights to be used for beauty and healthy treatments. For example, Red Color accelerates blood circulation, invigoraters skin structure and slimming cellulites, transforms mental depression to optimism. Blue Color fosters blending of protein and collagen, invigorates skin cells, tightens up skin structures, soothes nerves and relaxes body. Yellow Color upgrades cell oxygenating capability, reactivates microcirculation, skin regeneration, counteracts ageing, improves skin tone and shabbiness. Green Color regulates function of cellular glands, reduces sebaceous secretion, blackheads, pimples and acnes.